Welcome to LaRain! By accessing or using our website and services, you agree to comply with the terms and conditions outlined below. Please read them carefully before making a purchase or using our platform. If you do not agree with these terms, you are advised to discontinue using our services.

1. General Terms

• These Terms & Conditions govern your use of LaRain’s website, mobile applications, and related services.
• We reserve the right to update, modify, or change these terms at any time. Any changes will be posted on this page, and your continued use of the service constitutes acceptance of the revised terms.

2. User Responsibilities

By using our platform, you agree to:

• Provide accurate and complete information during registration or checkout.
• Maintain the confidentiality of your account login credentials.
• Avoid using the website for any illegal, unauthorized, or fraudulent activities.

We reserve the right to suspend or terminate your account if any misuse is detected.

3. Order Placement and Confirmation

• All orders placed through our website are subject to availability and confirmation of payment.
• You will receive an order confirmation via email or SMS once your purchase is successfully placed.
• LaRain reserves the right to refuse or cancel orders due to product unavailability, pricing errors, or suspected fraud.

4. Pricing and Payment

• Prices listed on our website are exclusive of applicable taxes unless stated otherwise.
• We accept various payment methods, including cash on delivery, mobile banking, and online payment gateways.
• In case of payment failure or discrepancies, LaRain holds the right to request additional verification or cancel the order.

5. Shipping and Delivery

• Delivery times are estimated based on your location (3-5 business days within Dhaka and 3-7 business days outside Dhaka).
• Shipping charges will be displayed at checkout and are non-refundable unless the order qualifies for a refund.
• Any delays caused by external factors (e.g., weather, strikes) will be communicated promptly.

6. Return, Refund, and Cancellation Policy

Returns:

• Items can be returned within 7 days of delivery if they meet the return eligibility criteria (e.g., unused, original packaging).
• Certain items, such as clearance sales or customized products, are non-returnable.

Refunds:

• Refunds are processed once the returned item passes inspection. Refund timelines may vary depending on the payment method.

Order Cancellation:

• Orders can be canceled before they are shipped. If an order is canceled after shipment, shipping charges will be deducted from the refund.

For detailed policies, please visit our Return & Refund Policy page.

7. Intellectual Property

• All content on the LaRain website, including text, images, logos, and designs, is owned by or licensed to LaRain.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

LaRain is not responsible for:

• Delays or failures caused by circumstances beyond our control (e.g., natural disasters, technical issues).
• Losses incurred due to inaccurate or incomplete information provided by the user.
• Indirect, incidental, or consequential damages arising from the use of our services.

9. Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising from or related to these terms will be resolved exclusively in the courts of Bangladesh.

11. Contact Us

For questions, concerns, or feedback about our Terms & Conditions, you can reach us via:

• Email: support@larainbd.com
• Phone: +880 1705-089247
• Factory Address: Berulia, Savar, Dhaka.

Thank you for choosing LaRain. We are committed to delivering the best shopping experience while ensuring transparency and trust.